Returns & Exchanges

We want you to love your knitwear, but if it is not quite right, we offer a 14-day return window for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully fold your knitwear and place it in the original shipping box along with the completed packing slip to ensure a safe transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your portal confirmation and drop the package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the quality of the returned knitwear, we will process your refund to your original payment method within 5-7 business days.